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Don’t just shop, Buy clothes from the best clothing brand. Every design tells a story. Every thread has a Soul !! Don’t just shop, Buy clothes from the best clothing brand. Every design tells a story. Every thread has a Soul !! Don’t just shop, Buy clothes from the best clothing brand. Every design tells a story. Every thread has a Soul !! Don’t just shop, Buy clothes from the best clothing brand. Every design tells a story. Every thread has a Soul !! Don’t just shop, Buy clothes from the best clothing brand. Every design tells a story. Every thread has a Soul !! Don’t just shop, Buy clothes from the best clothing brand. Every design tells a story. Every thread has a Soul !! Don’t just shop, Buy clothes from the best clothing brand. Every design tells a story. Every thread has a Soul !! Don’t just shop, Buy clothes from the best clothing brand. Every design tells a story. Every thread has a Soul !! Don’t just shop, Buy clothes from the best clothing brand. Every design tells a story. Every thread has a Soul !! Don’t just shop, Buy clothes from the best clothing brand. Every design tells a story. Every thread has a Soul !!

Shipping policy

Last Updated: August 2026

At Bira Ki Dori, every piece is packed with care and sent to you with love. We want your shopping experience to be as beautiful and effortless as the outfit you choose.

1. Order Processing

Once your order is successfully placed, we begin preparing it for dispatch.

* Orders are generally processed within 1–3 business days.
* Orders placed on Sundays or public holidays will be processed on the next working day.
* During launches, sales, festive seasons, or other high-demand periods, processing may take a little longer. We will keep you informed whenever possible.

2. Delivery Time

After dispatch, your order will generally reach you within:

* Metro cities: 2–5 business days
* Other locations: 3–7 business days
* Remote/extended service areas: 5–10 business days

Delivery timelines are estimates and may vary depending on your location, courier availability, weather, holidays, or circumstances beyond our control.

3. Shipping Charges

* Shipping charges, if applicable, will be clearly displayed at checkout before payment.
* Any free-shipping offer will be subject to the terms mentioned on the website at the time of purchase.

4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation and tracking details through your registered contact information.

You can use the tracking information to follow your parcel until it reaches you.

5. Cash on Delivery (COD)

COD availability may depend on your location and the courier service available in your area.

For COD orders, please ensure that someone is available to receive the parcel and make the required payment.

Repeated refusal or non-acceptance of COD orders may result in COD being unavailable for future orders.

6. Incorrect Address or Contact Details

Please carefully check your:

* Name
* Complete delivery address
* PIN code
* Phone number
* Email address

before placing your order.

Bira Ki Dori will not be responsible for delays or failed deliveries caused by an incorrect or incomplete address or incorrect contact information provided by the customer.

If you notice an error immediately after placing your order, contact us as soon as possible. We will try our best to assist you, but changes cannot be guaranteed once the order has been dispatched.

7. Delayed Deliveries

Although we work with reliable courier partners, unexpected delays can occur because of:

* Weather conditions
* Natural events
* Festivals and public holidays
* Courier disruptions
* Remote-area delivery limitations
* Incorrect/incomplete address details
* Other circumstances beyond our reasonable control

If your order is significantly delayed, please contact our customer support team and we will assist you in tracking the shipment.

8. Damaged or Tampered Package

Your order is packed carefully before dispatch.

If your parcel appears damaged, open, or tampered with at the time of delivery, please do not accept it if possible.

If you accept a damaged package, please take clear photographs/videos of:

1. The outer packaging
2. The shipping label
3. The damaged packaging
4. The product inside

and contact us as soon as possible.

This documentation helps us investigate the issue with our courier partner.

9. Missing or Incorrect Items

If you receive an incorrect, missing, or defective item, please contact Bira Ki Dori within 48 hours of delivery with your order number and clear photographs/video of the package and product.

We will review the issue and provide the appropriate resolution in accordance with our Return & Refund Policy.

10. Undelivered / Returned-to-Origin (RTO) Orders

If an order is returned to us because of:

* Customer refusal
* Incorrect address
* Customer unavailable after repeated delivery attempts
* Incorrect phone number
* Failure to accept a COD order

additional shipping or re-dispatch charges may apply if the customer requests the order to be shipped again.

11. International Shipping

International shipping availability, charges, delivery timelines, customs duties, taxes, and other applicable charges will be communicated separately where international shipping is offered.

Any customs duties, import taxes, or charges imposed by the destination country may be payable by the customer unless otherwise stated at checkout.

12. Contact Us

For any shipping-related questions, please contact:

Bira Ki Dori 🧶
Email: birakidori@gmail.com
Phone/WhatsApp: +91 93542 32329
Website: https://birakidori.com/

We are always happy to help.

A little note from Bira Ki Dori 🧶

Every Bira Ki Dori piece begins with a thread, a thought, and a little bit of love. When it leaves us, it carries a piece of that story to you.

Thank you for choosing Bira Ki Dori. ❤️